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Epson Printer Customer Support

How To Use Epson Printer Through Epson Connect?

Epson Connect is a latest software or service offered by Epson which allow users to connect with Epson printers over the internet or local network. Now you can go mobile anywhere without any tension. With the help of Epson Connect solutions you can print your documents or photos from your office, home or anywhere around the globe using your mobile pc, smartphone or tablet.

Epson Connect offers the below given 4 services to its users.

Email Print: With the unique feature of Email Print you may print your documents or photos from anywhere in this world. Here you just need to email your files to an Epson printer’s assigned unique email id for automatic printing of your job. It also virtually supports many of the email-enabled devices. Email Print not only allows you to send emails but with the help of it you can also cancel the print jobs, enable and edit the list of approved senders, change print settings and can even configure new settings related to your email notifications.

Epson iPrint Mobile App: This feature allows you to scan or print  your webpages, documents and photos even from your tablet or smartphone. You just need to share and print your files using Google Drive, Microsoft Onedrive, Evernote, Box or Dropbox etc. It is available for free, and can be easily downloaded from the Google play store or App Store.

Scan to Cloud: With the help of this service you can scan any file from an Epson printer and can upload it to your cloud or online storage account. Documents can be easily printed directly from the printer’s control panel or from Epson iPrint Mobile App supported by Google Drive, Microsoft Onedrive, Evernote, Box or Dropbox etc. Other available features in this include like you can create the destination list, operate the control panel of your printer and can check the scan log etc.

Remote Print: Now you can print your stuff in seconds using your desktop or laptop beyond your office or home network destinations. Remote Print provides you the facility to print from compatible Epson printer anywhere from any application.

Please remember that, before using any of the services provided by Epson Connect you need to register your printer first with Epson Connect account. This can be easily done by following the instructions given on the Epson support website or by calling 24/7 toll-free Epson printer helpline number +1-844-867-9017 (US) where experts can register your printer with Epson Connect in just few minutes.

If ever you were not using these services before but now interested, or having trouble with the use of them, please feel free to contact with Epson printer customer support to get experts help. You may avail completely free usability training related to these services by calling toll-free on Epson printer support phone number +1-844-867-9017 (US).

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Epson Printer support

Troubleshooting installation & communication issues with Epson scanner in Mac OS X

If you are facing any problems with your Mac OS X related to the installation of your Epson All-in-one/scanner device with it or in running a proper scan process from your Mac PC, then there are possibilities that it may be occurring due to incorrect communication between your scanner and the computer. Other example of installation & communication related problem can be noticed in the form of regular software error messages by your device resulting in poor image quality or temporary scanning failures.

We will also advise you to make sure that you are using the latest version of Mac OS X for hassle free operation. If any new system updates are available, first download and install them, then restart your Mac PC before going for any kind of troubleshooting.

Available solutions by Epson printer support:

In order to quickly troubleshoot the issues with your Epson scanner you may follow the below given procedures which are mainly divided into three major consecutive checks. Please note that, this troubleshooting is only applicable to scanners or All-in-one devices which are connected to your Macintosh PC via FireWire cable connection or an USB. If you are working with Epson All-in-one wirelessly or using Epson Wi-Fi, the following setup to check the direct cable connection do not applies. 

(1)- Isolating the Epson scanner issue, means making a start with standard check-ups:

(a)- Check that the scanner is powered on.

(b)- Check if any error indicator in red or amber color is blinking. If yes, then attend to these first with the help of user manual.

(c)- It may be a USB or FireWire, check whether data cable is properly connected to both the ends or not.

(d)-  From the “Applications or Utilities” option open the System Profiler and check whether USB or FireWire scanner is detected or not.

(e)- If the scanner is appearing over there, means that the scanner is detected by your Mac PC but the possible issue may be due to incorrect driver installation or Mac operating system is not up to date.

(f)- If the scanner does not appear, it means that there may be a physical communication problem between scanner and PC. Here you need to check the data cable connections once again.

 

(2)- Testing the Epson scanner operation process:

If the Epson scanner is successfully detected by your Mac and there are no error warning indicators displayed, you may test the Epson scanner’s operation using the Epson Scan. It could be easily found located in the Applications folder of your machine. Now try to scan a document. Please note that you should use the Twain compliant application like Adobe Photoshop if your scanner is using Epson Twain feature.

On the other hand, you may use the “image Capture” option to test your Epson scanner. If it scans properly, it’s ok, otherwise the issue may be because of Epson scan software. To resolve the same you immediately contact to Epson scanner support for quick help.

 

(3)- Checking the driver version of Epson scanner:

Sometimes the issue arises due to corrupt or outdated Epson scanner driver. If the problem persist, latest & updated Epson scanner drivers, applications and utilities can be easily downloaded from the Epson support website. We will recommend making sure that you must always use the latest version of scanner drivers depending upon your product model which are periodically updated by Epson.

If the problem still goes on and issue doesn’t resolve, you may take help from Epson experts. Technicians at Epson printer support are knowledgeable enough to resolve any of your printer or scanner issue in few minutes, and that too online. 24/7 instant Epson printer customer support can be availed by calling Epson printer support phone number 1-844-867-9017 (US Toll-free).

 

 

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