Updated on July 25, 2023
There are no limits to what you can do with your VoIP telephone system. You have absolute freedom to go where your company needs to without any additional stress. Using VoIP telephone systems also allows you to multi-tasking with the latest tech-friendly devices, enabling you to always be the best you can be at whatever it is you do. Read on to find out how VoIP phone systems really deliver.
Many businesses wonder what separates VoIP phone systems from existing tax systems. The answer is simple. Both types of communication devices require lines or outlets in order to function properly. However, the difference lies in how they are utilized.
Most businesses that use a VoIP telephone system will already have an existing PBX service.
The primary purpose of this service is to handle incoming calls and outgoing calls for your business. In other words, your voice system will integrate with your existing PBX. With some VoIP phone systems, you may even be able to skip the call transfer function altogether. You will still be able to receive or dial calls with an answering device, and if needed, send voice messages or faxes. VoIP telephone systems may even allow you to make conference calls.
A major difference between VoIP telephone systems and existing PBX services lies in the method by which calls are handled. With existing tax services, calls are routed through existing phone lines. This means that each call goes through a specific set of phone lines. If you need to make multiple calls, each one will come through its own phone line. This can create significant problems, particularly if you need to make international calls.
Most VoIP phone systems feature an auto-attendant feature.
Auto-attendants will take calls automatically after the user has placed their call. This makes it convenient to handle long-distance or multiple-line calls. You can also speak to your guests during business meetings or conferences simply by using your voice. Your voicemail will be delivered to your email address so you do not have to be stuck waiting for an incoming message.
While there are a variety of options available for those who use the internet protocol for their VoIP service, most businesses opt for a broadband internet protocol (IP) phone service. This type of VoIP service offers great features such as call forwarding, voicemail, and auto-attendant. Unlike regular analog voice calls, you never have to wait for someone to answer the phone. And with most IP phones, you can even talk to VoIP service providers abroad.
Even some businesses that are not located near any telephone exchange or phone jack now make calls through VoIP. Many offices want to retain the professionalism and image that go along with having an office phone. They may not want to invest in VoIP phone systems because they believe traditional phone service will be too expensive. But many VoIP providers offer packages that include a fax machine, even outside the continental US. That eliminates the need for a fax machine. All you need is a high-speed internet connection, and you’re ready to begin making unlimited local, national, or international calls.
- VoIP phones work using a standard analog telephone adapter (also known as an ATA.).
- An ATA accepts both digital and analog sound signals and converts them to digital information that can then be sent over the internet. It is usually included with a VoIP plan.
- The cost of each call that comes through a VoIP phone system is charged at the same rate as traditional long-distance charges.
- Even with a low monthly fee, the cost of using a VoIP system can still be less than most traditional long-distance phone charges.